Privacy Policy

Premium Leaf Guards collects only the information we need to answer your questions, schedule your free estimate, and do the work. We use it to serve you, we protect it, and we do not sell it. If you ask us by phone or text, we can also send you appointment updates. This page explains what we collect, why, and the choices you have.

We built this business on straight talk, and we treat your information the same way. When you call, text, or fill out a form on our site, you are trusting us with your name and how to reach you. This policy lays out, in plain language, what we collect, how we use it, who helps us run the business behind the scenes, and how to reach us if you want to see, correct, or delete your information. If anything here is unclear, call or text us at (352) 440-3310 and a real person will walk you through it.

Who this policy covers

This Privacy Policy applies to premiumleafguards.com and to the ways you contact Premium Leaf Guards, a gutter and drainage company serving Ocala and Central Florida. In this policy, “we,” “us,” and “our” mean Premium Leaf Guards. “You” means anyone who visits our website, fills out a form, or contacts us by phone, text, or email.

We are a service-area business. We travel to your home or property, so we do not run a public storefront. You can reach us any time at (352) 440-3310, and you can read more about the company on our home page.

What information we collect

Information you give us

When you contact us or request an estimate, you may share:

Your name.
Your phone number.
Your email address.
Your home or property address and the service location.
Details about the work you need, such as photos, notes, or a description of the problem.
Appointment details and any messages you send us.

You choose what to share. If you leave a field blank, we simply may not be able to give you a complete answer or a firm quote until we have it.

Information collected automatically

Like most websites, ours collects some technical information when you visit, through cookies and similar technologies:

Your device type, browser, and operating system.
Your approximate location based on your IP address.
The pages you view, how you got to our site, and how long you stay.

We use this to keep the site working and to understand which pages are helpful. You can control cookies through your browser and our cookie settings.

How we use your information

We use the information you give us to run the business and take care of you, specifically to:

Answer your questions and respond to your calls, texts, emails, and form requests.
Schedule and confirm your free estimate or your diagnostic visit.
Plan, quote, and complete the gutter, guard, cleaning, or drainage work you ask for.
Send you appointment reminders and updates, including by text if you have opted in.
Handle billing, warranty questions, and follow-up after the job.
Improve our website and our service based on what visitors find useful.
Send occasional offers or seasonal reminders, only if you have agreed to receive them.
Meet our legal, tax, and record-keeping obligations, and protect against fraud or misuse.

We do not use your information to make automated decisions that have a legal effect on you, and we do not sell it. We keep the “why” simple: if we ask for it, it is because we need it to serve you or to run the business honestly.

Text messages and phone calls

Our main number, (352) 440-3310, is a call and text line. If you give us your number and agree to receive texts, we may send you estimate scheduling, appointment confirmations, and job updates, plus occasional offers if you asked for those.

You are never required to agree to marketing texts as a condition of buying anything from us. Message frequency varies. Message and data rates may apply. You can reply STOP at any time to opt out of texts, or reply HELP for help. Opting out of texts does not remove you from our records or stop us from calling you back about a job you asked about.

Your mobile opt-in and phone number are never sold, and they are never shared with third parties for their own marketing. We share your number only with the service providers that help us send our own messages, and only to do that.

Cookies, analytics, and advertising technologies

Our website uses cookies and similar technologies. Some are essential to make the site work. Others help us understand how visitors use the site so we can make it better, and some support advertising.

Analytics. We use website analytics, such as Google Analytics, to see which pages get visited and how people move through the site. This data is grouped and does not tell us who you are personally.
Advertising. If advertising tools such as the Meta (Facebook) Pixel are active, they help us measure our ads and show relevant ads to people who have visited our site. You can limit this through your browser and device settings.
Essential cookies. These keep the site secure and functioning and cannot be turned off without breaking parts of the site.

You can control or delete cookies in your browser settings, and you can read the full detail on our Cookie Policy page.

How we share your information

We do not sell your personal information, and we do not rent or trade it. We share it only in these limited, ordinary ways:

Service providers who help us run the business. This includes our website host, our customer records and messaging system, our analytics and advertising tools, and our payment and financing partners. They may only use your information to do work for us, not for their own purposes.
Financing partners you choose to use. If you apply for financing, the application goes to that partner, and they collect and handle your financial information under their own privacy policy.
Legal and safety reasons. We may share information if the law requires it, to respond to a valid legal request, to enforce our agreements, or to protect the rights, property, or safety of our customers, our company, or the public.
Business transfer. If the business is ever sold or merged, customer information may transfer as part of that deal, and this policy will continue to apply.

Outside of these situations, we do not hand your information to anyone.

How long we keep it, and how we protect it

We keep your information only as long as we need it to serve you, honor warranties, keep proper business and tax records, and meet our legal obligations. When we no longer need it, we take reasonable steps to delete it or make it anonymous.

We use reasonable physical, technical, and administrative safeguards to protect your information against loss, misuse, and unauthorized access. No website or system is ever completely secure, so we cannot promise perfect security, but we treat your information with the same care we bring to your home. If you believe your information has been put at risk, call or text us right away at (352) 440-3310.

Your choices and your rights

Depending on where you live, you may have some or all of these rights over the personal information we hold about you:

The right to ask what information we have collected about you.
The right to ask us to correct information that is wrong.
The right to ask us to delete your information.
The right to opt out of marketing emails and texts.
The right to opt out of targeted advertising or any “sale” of personal information, though we do not sell it.

To use any of these rights, call or text us at (352) 440-3310 or email us at jeff@premiumleafguards.com. We may need to confirm your identity before we act, to protect your information. We will not treat you differently or charge you more for using your privacy rights. We will respond within the time the law allows.

Children's privacy

Our website and services are meant for homeowners and property owners, not children. We do not knowingly collect personal information from anyone under 18. If you believe a child has given us information, contact us and we will delete it.

Links to other websites

Our site may link to other websites, such as our financing partner, our review pages, or our social media. We are not responsible for the privacy practices of those sites. When you follow a link off our site, read that site’s own privacy policy.

Changes to this policy

We may update this policy as our business, our tools, or the law change. When we do, we will post the new version here and update the effective date at the top. If the changes are significant, we will make a reasonable effort to let you know. Using our site or services after an update means you accept the current policy.

Questions about your privacy?

If you have any question about this policy or about how we handle your information, we would rather you ask than wonder. Reach a real person here:

Premium Leaf Guards
Serving Ocala and Central Florida
Call or text: (352) 440-3310
Email: jeff@premiumleafguards.com

You can also reach us through our contact page.

Frequently asked questions

Do you sell my information?

No. We do not sell, rent, or trade your personal information. We share it only with the service providers who help us run the business, and only so they can do that work for us.

Why do you ask for my address before an estimate?

Gutters, guards, and drainage are quoted by the property, so we need the service address to give you an accurate estimate and to plan the visit. You choose what to share, but a firm quote is hard without it.

How do I stop your text messages?

Reply STOP to any text and we will stop texting you. You can reply HELP for help. Opting out of texts does not stop us from calling you back about a job you asked us about.

How do I ask you to delete my information?

Call or text us at (352) 440-3310 or email jeff@premiumleafguards.com and tell us what you want removed. We may confirm your identity first, then handle the request within the time the law allows.

Your trust is worth more to us than any list. We collect what we need, we guard it, and we never sell it. If you ever want to know what we have or ask us to remove it, we are one call away.