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- jeff@premiumleafguards.com
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Premium Leaf Guards is committed to making premiumleafguards.com usable for everyone, including people with disabilities. We are working toward conformance with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. If any part of our website creates a barrier for you, call or text (352) 440-3310 and a real person will help you get the information or service you need, no website required.
Whether you use a screen reader, get around with a keyboard, need larger text, or just want the site to be simple and clear, you should be able to learn about our gutters, read our warranties, and reach us without a fight. We are working to make that true on every page. And if the website ever gets in your way, you are one phone call from a real person who will help.
Accessibility means a person with a disability can get the same information, do the same things, and reach us just as easily as anyone else. Around one in four adults in the United States lives with some kind of disability, and many of the homeowners we serve in Ocala and The Villages use larger text, screen magnifiers, captions, or a keyboard instead of a mouse. Jeff built this company on treating people straight and actually answering the phone, and that same standard carries over to the website. If our site keeps you from learning what you need about your gutters, we see that as our problem to fix, not yours to work around.
This website accessibility statement explains the standard we build to. We are working to bring premiumleafguards.com in line with the Web Content Accessibility Guidelines, known as WCAG, version 2.1, at conformance Level AA. WCAG is the internationally recognized standard for digital accessibility, published by the World Wide Web Consortium. Level AA is the level most businesses and public agencies aim for, and it is the level commonly referenced under the Americans with Disabilities Act for websites. The guidelines are built on four plain ideas: content should be perceivable, operable, understandable, and reliable across the browsers and assistive technologies people really use. We treat WCAG 2.1 Level AA as our target, and we check our work against it as we build and update the new site.
We designed and built this site with accessibility in mind, not bolted on at the end. Steps we take include:
We are a small, owner-run company, and we will be straight with you: some parts of the site may not be fully accessible yet, and we are working through them. Older photos may be missing complete descriptions, some downloadable documents may not be fully tagged, and a few pieces we embed from other companies are not entirely under our control. We fix these as we find them, and we prioritize anything a visitor tells us is blocking them. If you run into one of these before we do, please let us know so we can help you right away and move that fix up the list.
Some features on our site are run by other companies, such as our online booking form, the map, review displays, and social media feeds. We pick vendors that take accessibility seriously, but we do not control their code, and we cannot promise their pieces meet WCAG 2.1 Level AA at all times. If a third-party feature ever blocks you from booking an estimate or reaching us, do not wrestle with it. Call or text (352) 440-3310 and we will take care of everything directly, the same as if you had used the form yourself.
You never have to use this website to do business with us. If any page, form, or document gets in your way, the phone is always open. Call or text (352) 440-3310 and Jeff or a member of the team will answer your questions, give you a free estimate on new work, and get your job on the schedule, exactly as if you had used the site. We would always rather talk with you than have you struggle with a screen. That is how this company has worked from day one, and it is not going to change.
If you find something on premiumleafguards.com that is hard to use or hard to read, we want to hear about it. Your feedback tells us exactly where to fix things, and it helps the next visitor too. When you reach out, it helps us to know the page you were on, what you were trying to do, the device and browser you used, and any assistive technology you had running. You do not need all of that to contact us, though; even “the estimate form would not work with my screen reader” gives us a real place to start. We aim to respond within two business days, and in the meantime we will get you the information you needed by phone or email.
Ways to reach us: call or text (352) 440-3310, use the contact form, or email us at jeff@premiumleafguards.com.
Accessibility is not a one-time checkbox for us. As we add and update pages, we review the new work against WCAG 2.1 Level AA, test with keyboard navigation and a screen reader, and correct issues as they come up. We ask the same standard of the developers and vendors we work with. This statement will be updated as the site changes and as our accessibility work continues, so it stays honest about where things actually stand.
This statement was last updated on [CONFIRM: launch date].
This website is built to work with current versions of common browsers, including Chrome, Safari, Firefox, and Edge, on both desktop and mobile. It is designed to be compatible with widely used assistive technologies, such as screen readers and screen magnification, and with the accessibility settings built into Windows, macOS, iOS, and Android. Accessibility depends on those tools working together, so keeping your browser and your assistive technology up to date will give you the best experience. The site is built with standard HTML, CSS, and JavaScript, and it is made to stay usable even when one of those is only partly supported by your device.
We are working toward the Web Content Accessibility Guidelines (WCAG) 2.1 at conformance Level AA. That is the standard most businesses aim for and the one commonly referenced for websites under the Americans with Disabilities Act. We check new pages against it as we build.
Call or text (352) 440-3310. A real person will answer your questions, give you a free estimate on new work, and schedule your job, so you never need the website to do business with us.
We are honest about this: we are working toward WCAG 2.1 Level AA and some areas are not fully there yet, such as older photo descriptions and a few embedded tools from other companies. We fix issues as we find them and prioritize anything a visitor reports.
Contact us and tell us the page you were on, what you were trying to do, and the device, browser, or assistive technology you were using. You can call or text (352) 440-3310, use our contact form, or email us. Even a short note gives us a place to start.
We aim to respond within two business days. If you need the information sooner, call or text (352) 440-3310 and we will help you right then, and follow up on the fix afterward.
No. The phone is always open. Call or text (352) 440-3310 and the owner, a state-licensed inspector who is on every job, will take care of your questions and your free estimate directly.
However you use the web, you can still get honest answers and a free estimate from a licensed inspector who is on every job. Reach out the way that works best for you, and we will take it from there.
